cmm360 Events

Swiss Customer Service Summit 2026

24. Sept. 2026 | Kongresshaus Zürich

ReferentInnen

Product Owner Realtime Interaction Management

Helsana Versicherungen AG

Product Ownerin Conversational Services

Die Schweizerische Post

Lead Consultant CIM

INACTA AG

Director, Sale Engineering

Zendesk

Senior CRM Account Executive

ServiceNow

Teamleiterin Ausbildung

Helsana Versicherungen AG

Enterprise Account Executive

aiaibot - swiss moonshot AG

Leiter Group IT Service Desk

Migros Genossenschafts-Bund

Senior Account Executive

Zendesk

Product Owner Conversational AI

AXA Switzerland

Director Customer & Quality Services

mobilezone AG

Leiter Fachservices und Transformation

Strassenverkehrsamt des Kantons Aargau

AI Consultant

Cognigy

Business Partner Manager AI

VIER GmbH

Head of Customer Support

Swiss Casinos

RVP Alps & EE

Parloa

AI & Automation Engineer

mobilezone AG

Head of Customer Care

newhome AG

CIO

Assura

Solution Architect

Adnovum

Head of Customer Service Center & Backoffice Services

Ringier

Co-Geschäftsleiterin

Swiss Recycle

Senior Specialist Solution Engineer

Salesforce

Account Executive Service Cloud

Salesforce

ZXC Channel Specialist EMEA

Zoom

COO

Callpoint AG

Senior AI Consultant

Adnovum

Chefredaktion

cmm360

Solutions Consultant / Presales

Genesys

Chief Operations Officer

Concentrix